About Cavano's Nursery
Who are we?

Cavano’s Perennials is a wholesale grower opening its nursery to the public through our Grower’s Market, where gardeners can explore an unmatched selection of perennials, ferns, grasses, groundcovers, temperennials, and native plants grown right here on-site. 
What makes us different?

With 40 greenhouses and over 80 outside beds of plants, you don’t want to miss shopping through hundreds of different perennials, ferns, grasses, vines, tropicals, and many plants native to the continental United States, as well as lots of great native selections.You won’t find an assortment like this at your local garden center!
What are your store hours?

We are open:

  • Tuesday through Thursday: 9:00 AM to 3:00 PM
  • Friday: 9:00 AM to 2:00 PM

We are closed on weekends. We occasionally open on select Saturdays, and those dates are always announced on our social media channels and through our email newsletter.
Can I visit your nursery?

Absolutely! Our nursery is located in Kingsville, Maryland, and is open to the public Tuesday through Friday during business hours.

Visitors are welcome to browse our greenhouses and personally select their plants. If you have any questions before visiting, feel free to email us at retailsales@cavanos.com.

Ordering & Shipping
Do you offer shipping?

Yes! We ship to eligible locations throughout the United States, and shipping is always free on qualifying orders.
Where do you ship?

Due to agricultural regulations and state restrictions, we are currently unable to ship to:

AK, AL, AR, AZ, CA, CO, FL, HI, ID, LA, MS, MT, ND, NM, NV, OK, OR, SD, TX, UT, WA, WY, Puerto Rico, or destinations outside the United States.

Free shipping is available on all eligible orders shipped within our service area.
How will my plants arrive?

Your plants will arrive in seasonal condition with appropriate foliage for the time of year.

During the dormant season (typically November 1 through March 1), some plants may arrive dormant and without visible foliage. This is completely normal and often helps reduce transplant shock.

All plants are fully rooted in their containers and are ready for planting upon arrival. Plants may be lightly trimmed before shipping to ensure safe transit.
What are my shipping options?

To ensure your plants spend as little time in transit as possible, most orders are shipped via UPS Monday through Wednesday.

For nearby destinations, orders may occasionally ship on Thursday or Friday if delivery is expected before the weekend. Orders that would remain in transit over a weekend will be held until the following shipping week.
Will I be able to track my order?

Yes. Once your order ships, you will receive tracking information so you can monitor its delivery progress.

If you have questions about your shipment, please contact us at retailsales@cavanos.com and include your order number for faster assistance.
Can you hold my order for a future delivery date?

At this time, we cannot hold orders for specific future delivery dates.

Once an order is placed, our team begins processing it as quickly as possible to ensure your plants arrive in the best condition possible.
Can I make changes to my order after it has been placed?

If you need to modify an order, please contact us immediately at retailsales@cavanos.com.

We will do our best to accommodate changes before the order ships. Unfortunately, we cannot make changes to orders that have already been shipped.
How do I use my discount code?

When you're ready to complete your purchase, proceed to checkout. You'll see a field labeled "Discount Code" where you can enter your code before completing payment.

Returns, Refunds & Order Issues
What is your return and refund policy?

Because plants are living products, we cannot accept physical returns.

However, customer satisfaction is extremely important to us. If there is a problem with your order, please contact us within 14 days of delivery so we can review the situation and work toward an appropriate resolution.

Please note:

  • Sale items are non-refundable.
  • Gift cards are non-refundable.
  • Photos may be required when submitting a claim.
What should I do when my order arrives?

Please unpack your order immediately upon delivery.

Place your plants outdoors in a partially shaded area and water them if the soil feels dry. Prompt unpacking helps ensure your plants remain healthy and ready for planting.
What if my order arrives damaged or incorrect?

We guarantee that our plants are true to name and strive to ship every order accurately and in excellent condition.

If your shipment:

  • Arrives damaged
  • Contains incorrect items
  • Is missing items
  • Contains plants you believe are unsatisfactory

please contact us within 14 days of delivery, and we'll work with you to resolve the issue.

Include photographs of the plant(s), packaging, and plant identification tags when contacting us at retailsales@cavanos.com.